Are the technical specs of an digital device the handiest thing to consider whilst making a purchase? Although the specs of any device have a huge impact on the user experience, they're not the simplest thing to be taken into consideration: In current years, a developing percent of shoppers started looking into the after-sale carrier too. As a result, and a good way to stand out in a fiercely competitive market, many manufacturers are transferring their consciousness to service optimization as Post-Purchase Customer Experience will become a concern.


According to Kantar's Brand™ Most Valuable Global Brand Rankings for 2021, HUAWEI had its name indexed once more with the emblem fee increased by means of 29% year-on-yr. What is HUAWEI's secret to continually rating excessive in worldwide logo ratings? Aside from to its modern-day era and merchandise, another component that is probably left out is Huawei’s customer service and specifically their after-sale provider.


Huawei has been running hard to enhance its customer service professionalism and friendliness all alongside, and has earned a popularity for offering outstanding services with its HUAWEI Care offerings.


Customers count on their desires to be met, and they anticipate the brand to be purchaser-centric, that’s why HUAWEI Care presents worry-loose pleasant warranty and allows Huawei customers increase the product service existence, permitting them to keep their gadgets for an extended time period.


HUAWEI Care price-added service can also help customers shop cash on upkeep (in some instances, for free), at the same time as additionally making sure that authentic components are used and a first-class warranty is provided. 

HUAWEI Care for HUAWEI nova nine:



We rely upon our smartphones for the whole lot. Every now after which, our telephone's display screen can be damaged. Inadequate restore will bring about a bad high-quality however additionally may compromise the device's overall performance. Huawei is supplying a 25% bargain on HUAWEI Care products - Screen Protection & Extended Warranty for the contemporary addition to the telephone class, the newly released, camera king and today's flagship tool - the HUAWEI nova nine.

When customers purchase HUAWEI Care-Screen Protection, the phone's display will get replaced with the original display one time free of charge if it's far by chance broken (falling, compressing or crashing) as they will ship their telephone to a licensed carrier middle to have it repaired, and transport is loose both approaches.

This offer covers one time of display alternative within twelve months because the result of unintentional damage to the show screen because of drops, falls and different collisions. Services include substitute and repair with a hundred% actual spare parts, manufacture guarantee stays and smooth to claim & restore.

HAUWEI Mate book Extended Warranty:

Laptops are a requirement for each day use – whether or not customers make use of the tool for his or her paintings wishes or daily responsibilities. By extending the warranty on gadgets, HUAWEI Care-Extended Warranty can relieve customers of the concern of excessive protection fees and preserve the usage of their devices for longer time. Extend the hardware guarantee with extra 1 year or 2 years upon the expiry of the standard assurance of product bought.  Services below this guarantee include substitute and restore with 100% proper spare parts, high nice of carrier and the HUAWEI one-prevent service, in which the ease of claiming and repairing assist users to acquire their computer greater correctly.

HUAWEI Loss Care for Free Buds:


Earbuds are small and clean to apply and from time to time they can be misplaced without problems: That's why HUAWEI Care catered a unique service in case you are worried about dropping or destructive an earbud. When buying HUAWEI loss take care of Free Buds carrier, users get a brand new single earbud for half the rate once a 12 months if your earbud was lost or damaged, and the brand new earbud comes with a 90-day guarantee.

HUAWEI Watch Accidental Damage:


Huawei has constructed a close courting widths its customers over time, and clients recognize Huawei even more due to that: Its longstanding customer service philosophy has been crystallized into HUAWEI Care, which represents an replace to the logo's jointly useful dating with its clients.

While Previously Huawei targeted on repairing any harm that had already been prompted, now preventive upkeep has emerge as priority, with the aim of alleviating customer worries approximately tool repair. Huawei has constantly been developing and evolving, so did its commitment to supplying a warm and awesome customer service.